One or more of my matches has disappeared

There are a few reasons a match will disappear:

  • A member you have matched with has deleted their Ship account and is no longer able to receive messages.
  • Our Security, Fraud, or Privacy team has determined that the profile you matched with is a Bad Actor and took the appropriate action on their account. 
  • A member you have matched with has unmatched you. 
  • A member you have matched with has blocked or reported you.