I can't update my profile

If you’re having trouble editing your profile, the issue may be temporary so please try again at a later time. Otherwise, you can find troubleshooting info below. 

My changes don't appear in my profile:

After you enter the new profile information, be sure to also tap the 'X' in the upper left corner of the Edit Profile page to save the changes. 

Check back on your Edit Profile page after you've saved the changes to confirm the updates.

If you don't see the updates, you can also check your profile's public view by tapping on your photo from the 'Profile' page to see how other members see your profile. 

Please reach out to our Customer Support team if you need help with your profile or have any additional questions about your profile. They can be reached here.