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Ship
Troubleshooting
Troubleshooting
Trouble with Login
I can't log into my account
The app is crashing when I log in
I'm having trouble with SMS (text) verification
Trouble with My Profile and Settings
I need to update my phone number
I can't update my profile
My photos don't appear for other users
My age is incorrect
Trouble with Discovery
I denied Ship access to my location
Having trouble getting prospects in Discovery
I'm seeing profiles I have already shipped
I am seeing prospects outside my preferences
I am seeing removed profiles
Trouble with Matching and Messaging
My messages aren't being sent
I accidentally unmatched with someone
One or more of my matches has disappeared
Trouble with Something Else
I received an error message
Trouble deleting my account